WARRANTY INFORMATION

1. Please note that the warranty term may vary depending on your location. If you need to confirm the warranty term for your purchased product, please contact our local offices.
2. The MSI General Product Warranty Policy provided on this website is for informational purposes only. Although we aim to provide accurate and timely information, unintentional technical or factual errors may occur, including typographical errors, for which we apologize. We reserve the right to make changes and corrections to this policy at any time without prior notice.
3. Refurbished Product components such as the motherboard, CPU, memory, HDD, SSD, ODD, and panel are covered by a 6-month repair service warranty from the date of manufacture, based on the original manufacturer's product serial number/barcode. Consumable items such as batteries, adapters, keyboards, and mice are covered by a 6-month replacement service warranty from the date of manufacture, based on the original manufacturer's product serial number/barcode.
4. The MSI Limited Warranty will not apply to products that are damaged due to accident, abuse, catastrophe, improper use (including failure to follow instructions or warnings), improper maintenance, inadequate packaging, neglect, misuse, operator error, external causes (such as corrosion, falls, environmental factors, power failure, faulty power supply, air conditioning, operator, data communications system failure or malfunction), alterations, changes, modifications, repair, or other services performed by unauthorized third parties, product accessories, apparatus, attachments, or devices that are not originally bundled with the product or provided by MSI, damage or loss of data, programs, or removable storage media, installation, relocation, or removal of the product or any accessories, apparatus, attachments, or other devices, normal wear and tear, products or parts that are consumable or expendable, a product or part where you cannot provide the local warranty card, registration number, or purchase receipt issued by MSI Online Store, or where the serial number or label has been defaced or removed,  damage caused by shipping carriers, hardware or software incompatibility issues, or installation, removal, and set-up service charges.

1. Warranty terms may vary by region. Please contact our local offices to verify the warranty term for your purchased product.
2. MSI provides information on its website for general product warranty policies, but reserves the right to make changes and corrections without notice.
3. New MSI graphics cards purchased by end users have a warranty period of 3 years (36 months) covering damage due to regular usage but not physical damage. The warranty period starts on the date of purchase with an invoice as proof, or from the product's manufactured date if an invoice is unavailable. Refurbished MSI graphics cards have a 6-month (180-day) warranty period under the same conditions.
4. The warranty does not cover damage caused by alterations, modifications, or repairs made by unauthorized third parties, use of unauthorized or recommended parts or software, improper usage by the product user, natural disasters or human calamities, or consumable items such as boxes, batteries, earphones, and user manuals.
5. To discern the original manufacturer barcode, look for the Serial Number (S/N) label located on the retail box.

Please note that all serial numbers are recorded and tracked for warranty purposes, and MSI reserves the right to refuse maintenance services or require payment of surcharges relating to two-way shipping, labor, and parts charges before effectuating repair services for products meeting the above-excluded circumstances.